Privacy Policy
Last updated: July 2026
BathIQ ("we," "us," or "our") respects your privacy. This policy explains what information we collect through bathiqcalgary.com, how we use it, and the choices you have.
Information We Collect
We collect information in two ways:
- Information you provide directly. When you request a free assessment or our funding guide, we collect your name, phone number, and/or email address, and any details you choose to share about your project.
- Information collected automatically. Like most websites, we use tools that collect general browsing information — such as pages visited and general location — to understand how our site is used and to measure the performance of our advertising.
How We Use Your Information
- To respond to your request for a free assessment or funding guide
- To contact you by phone or email about your inquiry
- To improve our website and services
- To measure and improve the performance of our advertising, including on Meta platforms (Facebook and Instagram)
We do not sell your personal information to third parties.
Advertising and Cookies
We use the Meta Pixel, a tool provided by Meta (Facebook), to understand how visitors interact with our site after seeing or clicking one of our ads. This helps us measure ad performance and show relevant ads to people who may be interested in our services. The Meta Pixel may use cookies to collect this information. You can learn more about how Meta uses this data, and adjust your ad preferences, through Meta's own privacy tools.
How We Share Information
We work with trusted service providers to operate our website and respond to your requests, including:
- Netlify — hosts our website and processes form submissions
- Meta (Facebook) — provides advertising and analytics tools
These providers only access information as needed to perform their services and are not permitted to use it for any other purpose.
Data Retention
We retain the information you submit for as long as needed to respond to your inquiry and maintain reasonable business records, unless you ask us to delete it sooner.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Ask what personal information we hold about you
- Request a correction to inaccurate information
- Request that we delete your information
- Withdraw consent to future contact at any time
To exercise any of these rights, contact us using the information below.
Children's Privacy
Our services are intended for adults arranging home safety modifications. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date at the top.
Contact Us
If you have questions about this policy or how your information is handled, reach out: